RankUp ("we", "our", "us") operates the website www.rankup.diy and provides AI-powered demand intelligence and GEO insights.
Information We Collect
1. Personal Information
- Name, Email address, Company details
- Billing information, Account login details
2. Usage Data (Automatic)
- Browsing behaviour, Log files, Device info
- IP address, Location (approx.)
- Model interaction data
3. Customer Data Uploaded by You
- URLs, Keywords, GEO audit content
- Competitor benchmarking inputs
This data remains yours, and we process it strictly for providing the service.
How We Use Your Data
- Provide, maintain, and improve RankUp's services
- Generate GEO insights and performance dashboards
- Understand usage patterns to improve accuracy
- Communicate updates, alerts, and support communication
- Process payments and manage invoices
- Prevent fraud, security breaches, or misuse
We do not sell your data to third parties.
Data Storage & Security
- All data is encrypted in transit (HTTPS) and at rest.
- Access is restricted to authorized personnel only.
- RankUp uses reputable cloud providers with enterprise-grade security.
Third-Party Services
We may integrate or rely on:
- Payment gateways (e.g., Stripe)
- Analytics tools
- AI model providers (e.g., OpenAI, Claude, Perplexity APIs)
Your Rights & Retention
You may request to:
- Access, Update, or Delete your data
- Withdraw consent for marketing emails
Contact: support@rankup.diy
Retention Policy:
We retain data as long as your account is active. Upon deletion, user data is securely purged within 30 days.
